Question 1

What is TripIQ?

Accepted Answer

TripIQ is India's #1 holiday marketplace that connects travelers with verified travel agents. We help you compare quotes from multiple agents, ensuring you get the best deals on tour packages. Unlike traditional travel agencies, we don't directly provide travel services—we facilitate connections between you and trusted travel professionals.

Question 2

How does TripIQ work?

Accepted Answer

Using TripIQ is simple: (1) Submit an enquiry with your destination, dates, and preferences. (2) Receive quotes from 3-5 verified travel agents within 24 hours. (3) Compare packages, prices, and inclusions side by side. (4) Choose your preferred agent and finalize the booking directly with them. (5) Enjoy 24/7 support throughout your journey.

Question 3

Is TripIQ free to use?

Accepted Answer

Yes! Submitting enquiries and comparing quotes on TripIQ is completely free. We don't charge travelers for using our platform. Our revenue comes from verified travel agents who list their services on our marketplace. You only pay for the package you book with your chosen agent.

Question 4

How are travel agents verified on TripIQ?

Accepted Answer

All travel agents on TripIQ undergo a rigorous verification process. We check: (1) Valid business registration and licenses, (2) IATA/GSA certifications where applicable, (3) Customer reviews and track record, (4) Financial stability and insurance coverage, (5) Compliance with tourism regulations. Only agents meeting our strict criteria are listed on the platform.

Question 5

What destinations does TripIQ cover?

Accepted Answer

TripIQ covers 100+ destinations worldwide, including popular locations like Bali, Maldives, Dubai, Thailand, Europe, Singapore, Vietnam, Andaman, and more. We offer both domestic (within India) and international tour packages. If you don't see your desired destination listed, submit an enquiry anyway—our agents can create custom packages.

Question 6

How do I book a tour package through TripIQ?

Accepted Answer

To book: (1) Browse destinations or submit an enquiry form with your travel details. (2) Review quotes from multiple agents (typically 3-5 quotes). (3) Compare packages based on price, inclusions, itinerary, and reviews. (4) Contact your preferred agent directly via phone or email. (5) Finalize details, make payment, and receive booking confirmation. The entire booking is handled by the agent you choose.

Question 7

How quickly will I receive quotes?

Accepted Answer

Most users receive their first quote within 2-4 hours of submitting an enquiry. You'll typically have 3-5 complete quotes within 24 hours. During peak seasons (holidays, summer), it may take up to 48 hours. You'll receive email notifications as each quote arrives. You can also track quote status in your account dashboard.

Question 8

Can I customize a tour package?

Accepted Answer

Absolutely! All packages can be customized to match your preferences. You can request changes to: hotels, flight timings, activities, meal plans, number of days, and special requirements. Simply discuss your customization needs with the travel agent when they send you a quote. Most agents are happy to create fully personalized itineraries.

Question 9

What information do I need to provide for an enquiry?

Accepted Answer

For the best quotes, provide: (1) Destination(s) you want to visit, (2) Travel dates (departure and return), (3) Number of travelers (adults and children), (4) Budget range, (5) Preferred hotel category (3-star, 4-star, 5-star), (6) Any special requirements (dietary, accessibility, celebrations). The more details you provide, the more accurate the quotes will be.

Question 10

Can I book group tours or corporate packages?

Accepted Answer

Yes! TripIQ agents specialize in group bookings for families, friends, corporate teams, and school trips. For groups of 10+ people, you may receive special discounts. When submitting your enquiry, mention the group size and purpose (leisure, corporate event, conference, wedding, etc.). Agents will create customized group packages with competitive pricing.

Question 11

How do I make payment for my booking?

Accepted Answer

Payments are made directly to the travel agent, not to TripIQ. Agents typically offer multiple payment options: (1) Credit/Debit cards, (2) Net banking, (3) UPI (PhonePe, Google Pay, Paytm), (4) Bank transfer/NEFT/RTGS, (5) Payment wallets. Most agents require a booking advance (25-50%) to confirm your package, with the balance due before departure.

Question 12

Is my payment secure?

Accepted Answer

Yes. All payment transactions go through secure, PCI-DSS compliant payment gateways. Travel agents on TripIQ use industry-standard encryption (SSL/TLS) to protect your financial information. We recommend using credit cards for additional fraud protection. Always verify you're on the agent's official payment page before entering card details.

Question 13

What payment terms do agents typically offer?

Accepted Answer

Standard payment terms: (1) Booking advance: 25-50% at confirmation, (2) Balance payment: 15-30 days before departure, (3) Some agents offer installment plans (EMI) through credit cards or finance partners, (4) Full payment may be required for last-minute bookings (within 30 days of travel). Payment terms vary by agent, destination, and season—always confirm before booking.

Question 14

Are there any hidden charges?

Accepted Answer

Reputable agents provide transparent pricing with clear breakdowns. Your package cost typically includes: accommodations, flights, transfers, sightseeing, some meals. Additional costs may include: visa fees, travel insurance, tips/gratuities, personal expenses, optional activities, airport taxes (sometimes), and payment gateway charges (2-3%). Always request a detailed cost breakdown before confirming.

Question 15

Can I get a refund if I cancel?

Accepted Answer

Refunds depend on: (1) The agent's cancellation policy, (2) Timing of cancellation (how many days before departure), (3) Type of package (refundable vs. non-refundable tickets). Typically, cancellations made 45+ days in advance incur 10-15% charges, while cancellations within 7 days may result in 100% charges. Review the agent's specific cancellation policy before booking.

Question 16

How do I cancel my booking?

Accepted Answer

To cancel: (1) Contact your travel agent immediately via phone and email, (2) Provide your booking reference number, (3) Request written confirmation of cancellation, (4) Ask for a breakdown of cancellation charges, (5) Confirm the refund amount and timeline. Never rely on verbal cancellations—always get written confirmation. TripIQ support can help facilitate communication if needed.

Question 17

What are typical cancellation charges?

Accepted Answer

Standard cancellation charges (may vary by agent): 45+ days before: 10-15% charge, 30-44 days: 25-30% charge, 15-29 days: 50-60% charge, 7-14 days: 75-85% charge, Less than 7 days or no-show: 100% charge (no refund). Peak season bookings often have stricter policies. Some components like visas and insurance are typically non-refundable.

Question 18

Can I modify my booking instead of cancelling?

Accepted Answer

Yes! Modifications are often cheaper than cancellations. You can typically change: travel dates (₹1,000-₹5,000 fee), traveler names (₹500-₹2,000 fee), hotels/upgrades (price difference applies), room categories, activities/excursions. Modifications aren't allowed within 15 days of departure or for special promotional packages. Contact your agent to discuss options.

Question 19

How long does it take to receive a refund?

Accepted Answer

Refund processing timeline: Agent processing: 5-10 business days, Credit card refunds: 7-10 business days, Debit card refunds: 10-15 business days, Bank transfers: 15-21 business days. Total time from cancellation request to money in account: 12-31 business days. International bookings may take longer due to vendor (airline, hotel) processing times.

Question 20

What if I need to cancel due to medical emergency?

Accepted Answer

For medical emergencies: (1) Inform the agent immediately with a medical certificate from a registered doctor, (2) The certificate should specify inability to travel, (3) Reduced cancellation charges may apply at agent's discretion, (4) Travel insurance (if purchased) may cover medical cancellations, (5) Documentation and verification required. This is handled case-by-case—there's no guarantee of full refund.

Question 21

Do I need to create an account to use TripIQ?

Accepted Answer

No, you can submit enquiries without creating an account. However, creating a free account offers benefits: (1) Save and compare multiple quotes in one place, (2) Track booking status and communication history, (3) Access past booking details, (4) Receive personalized package recommendations, (5) Faster enquiry submission with saved preferences, (6) Exclusive deals and early access to offers.

Question 22

How do I create an account?

Accepted Answer

Creating an account is simple: (1) Click 'Sign Up' in the top navigation, (2) Enter your name, email, and phone number, (3) Create a password (minimum 8 characters), (4) Verify your email via the confirmation link sent, (5) Complete your profile with travel preferences (optional). You can also sign up using Google or Facebook for faster registration.

Question 23

I forgot my password. How do I reset it?

Accepted Answer

To reset your password: (1) Click 'Sign In' then 'Forgot Password', (2) Enter your registered email address, (3) Check your email for a reset link (check spam folder if not received), (4) Click the link and create a new password, (5) Sign in with your new credentials. If you still can't access your account, contact support@tripiq.in with your registered email.

Question 24

How do I update my contact information?

Accepted Answer

To update your details: (1) Sign in to your account, (2) Go to 'Profile Settings', (3) Update your name, phone number, email, or address, (4) Click 'Save Changes', (5) Verify new email if changed (confirmation link sent). Keep your contact information current to receive important booking updates and quotes from agents.

Question 25

Can I delete my TripIQ account?

Accepted Answer

Yes, you can request account deletion: (1) Sign in to your account, (2) Go to Settings > Privacy, (3) Click 'Delete Account', (4) Confirm your decision (this is permanent), (5) Your data will be deleted within 30 days as per our privacy policy. Note: Active bookings must be completed or cancelled before account deletion. Contact support@tripiq.in if you need assistance.

Question 26

Do I need travel insurance?

Accepted Answer

While not mandatory, travel insurance is highly recommended. It covers: (1) Trip cancellations due to medical emergencies, (2) Lost or delayed baggage, (3) Medical expenses abroad (important for international travel), (4) Flight delays and missed connections, (5) Emergency evacuation, (6) Personal liability. Insurance costs 2-5% of trip value but can save thousands in emergencies. Most agents can arrange insurance.

Question 27

What documents do I need for international travel?

Accepted Answer

Essential documents: (1) Valid passport (6+ months validity from return date), (2) Visa (if required for destination), (3) Flight tickets (e-ticket/boarding pass), (4) Hotel vouchers, (5) Travel insurance policy, (6) Vaccination certificates (if required), (7) Foreign exchange/credit cards, (8) Emergency contact information. Keep physical and digital copies of all documents.

Question 28

How early should I book my trip?

Accepted Answer

Booking timeline recommendations: International trips: 3-6 months in advance for best prices, Domestic trips: 1-3 months ahead, Peak season (Dec-Jan, summer): 4-6 months early, Last-minute deals: 15-30 days before (limited availability, higher risk), Group bookings: 4-6 months minimum. Early booking ensures: better flight rates, preferred hotels, time for visa processing, and flexible payment options.

Question 29

What is the best time to visit popular destinations?

Accepted Answer

Best travel times: Bali: April-October (dry season), Maldives: November-April (less rain), Dubai: November-March (pleasant weather), Thailand: November-February (cool, dry), Europe: April-June, September-October (mild weather, fewer crowds), Andaman: October-May (clear waters), Vietnam: November-April. Avoid monsoon seasons and extreme weather. Your agent can provide detailed seasonal advice.

Question 30

How can I save money on my trip?

Accepted Answer

Money-saving tips: (1) Book during off-peak seasons for 30-40% lower prices, (2) Compare quotes from multiple agents on TripIQ, (3) Be flexible with travel dates (mid-week flights cheaper), (4) Choose 3-star or 4-star hotels over 5-star, (5) Book packages (flight+hotel combos save money), (6) Look for early-bird discounts and group rates, (7) Use credit card reward points, (8) Opt for partial meal plans vs. all-inclusive if you'll explore local food.

Frequently Asked Questions

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Popular Questions

What is TripIQ?

How does TripIQ work?

Is TripIQ free to use?

How do I book a tour package through TripIQ?

How do I make payment for my booking?

How do I cancel my booking?

Do I need travel insurance?

All Questions

What is TripIQ?

How does TripIQ work?

Is TripIQ free to use?

How are travel agents verified on TripIQ?

What destinations does TripIQ cover?

How do I book a tour package through TripIQ?

How quickly will I receive quotes?

Can I customize a tour package?

What information do I need to provide for an enquiry?

Can I book group tours or corporate packages?

How do I make payment for my booking?

Is my payment secure?

What payment terms do agents typically offer?

Are there any hidden charges?

Can I get a refund if I cancel?

How do I cancel my booking?

What are typical cancellation charges?

Can I modify my booking instead of cancelling?

How long does it take to receive a refund?

What if I need to cancel due to medical emergency?

Do I need to create an account to use TripIQ?

How do I create an account?

I forgot my password. How do I reset it?

How do I update my contact information?

Can I delete my TripIQ account?

Do I need travel insurance?

What documents do I need for international travel?

How early should I book my trip?

What is the best time to visit popular destinations?

How can I save money on my trip?

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