Cancellation charges
If you cancel a confirmed booking, the following applies based on how many days before departure we receive your written cancellation request:
| Cancellation window | You receive |
|---|---|
| 30 days or more before departure | 100% refund (less the non-refundable token) |
| 15–29 days before departure | 50% of the trip amount |
| Less than 15 days before departure | No refund |
How refunds are processed
- Eligible refunds are made to your original payment method within 7–10 business days of confirming the cancellation.
- Payment gateway charges (if any) and the non-refundable token are deducted where applicable.
- Refunds for bank transfers or UPI are processed to the account the payment came from.
Special departures
Some trips — particularly fixed-cost international departures, peak-season and charter trips — carry non-refundable components (flights, permits, hotel pre-payments). Where different terms apply, they are clearly mentioned on the trip page and in your booking confirmation, and those terms take precedence over the table above.
If TripIQ cancels
If we cancel a departure for any reason, you will receive a full refund of all amounts paid to us, or you may transfer to another departure at no extra charge. We are not responsible for third-party costs you incurred separately (e.g. your own flights).
Date transfers & name changes
Subject to availability, you may transfer to a later departure or substitute a traveller. A transfer/amendment fee and any fare difference may apply. Contact us as early as possible at hello@tripiq.in.
How to cancel
Email hello@tripiq.in with your booking ID, or message us on WhatsApp. The cancellation window is calculated from the time we receive your request.